GeoIP Mismatch Detection

Task

 GeoIP Mismatch Detection

Gemz Jewelry, an online boutique specializing in handcrafted jewelry, experienced a rise in fraudulent orders with mismatched billing addresses and IP locations. They needed an effective way to flag and block suspicious transactions without impacting their legitimate international customers.

Challenge

Fraudsters were placing orders using stolen credit cards, often with billing addresses from one country while their IPs were in a completely different region. This mismatch was a clear fraud indicator, but the team lacked an automated way to catch these attempts before processing.

Solution

The team implemented GeoIP Mismatch Detection from Checkout Protection Pro, configuring it to compare the customer’s billing country with their detected IP location. If the two didn’t match, the system would automatically block the order and log the reason for the team’s review.

Results

Gemz Jewelry saw an 80% decrease in fraudulent transactions involving mismatched countries. The store’s fraud prevention team saved valuable time by reviewing only legitimate flagged cases, while genuine international customers continued to place orders without disruption.